Frequently Asked Questions

Welcome to the Membership Office.

Below you will find the answers to many of the frequently asked questions about becoming a member at Phoenix Fitness Ancaster.

• How much does a Membership cost?
• What are your Hours of Operation?
• Do I have to pay a Joining Fee?
• Do I have to join for a year?
• What is included in my membership?
• Do I get a discount if I pay in full?
• How can I pay my membership fees?
• What other fees are there when I join?
• Do you have Group Exercise Classes and when are they?
• Do you charge for Childcare and what is the charge?
• How many clubs do you have?
• What help will I get when I join?
• Will I get any help throughout my membership?
• Do you have Personal Training?
• What does Personal Training cost?
• Do you have spinning classes?
• Is there a cost for spinning classes?
• Do you have lockers that I can use?
• Do you supply towels?
• Can I try the club before I buy a membership?
• How do I cancel my membership or put it on hold?